Cable company ratings

Comcast, Time Warner Cable 'bottom dwellers' in new Consumer Reports ratings
March 12, 2016 – 12:07 pm
Cable TV Subscribers Still

Technically Incorrect offers a slightly twisted take on the tech that's taken over our lives.

Time Warner Cable isn't given great scores. Xbox

You might say you already know.

But when what you already know is put to the music of figures, there's an extra dimension to the way you feel your knowledge.

Here, then, are the latest Consumer Reports ratings for cable companies. They're a delight in consistency. As Consumer Reports itself says: "Comcast, Time Warner Cable and Charter are among the bottom dwellers in overall customer satisfaction for TV service."

There's something you feel deeply when people think you're not very good. But to be described as a bottom-dweller carries with it a certain level of insult.

Twenty of 24 TV-service providers achieved the lowest score possible. Which is something of a collective success.

The Consumer Reports National Research Center separates human feelings about TV, Internet and cable services into separate scores. It even examines bundles as a single entity.

You will be stunned into a three-week online fast when I tell you that only one of 39 providers of Internet service managed to achieve a middling score. Time Warner Cable almost managed to come last for both TV service and bundled packages.

I contacted both Time Warner and Comcast to ask for their reactions. A Time Warner Cable spokesman told me: "Today more than 90 percent of all our appointments are one-hour windows or specific time of day. We're bringing dramatically faster Internet speeds and more than 20, 000 on-demand choices to customers in markets throughout the country, and we've also introduced a new six-tuner, 1-terabyte DVR to meet viewer demand. And we're going to keep working every day to make TWC the most reliable, highest-value choice in the areas we serve."

This survey suggests there's still quite a way to go.

For its part, Comcast is at least trying to do something to improve its customer service. Comcast has promised to place determined focus on its customer service.

Those suggesting this will increase the number of their customer service staff to 5, 512 are not telling the truth.

Comcast has to soothe kvethers in real time.

Time Warner Cable, meanwhile.

Another stimulating item that emerged from this latest Consumer Reports survey is that 42 percent of respondents said they'd tried to negotiate a better deal. Of these, 45 percent said that the provider had lowered their bundle price by up to $50 a month.

Madison Company Madison M4189 EPDM Tilt Float Switch, 8A Contact Rating, 1 Bar Pressure, 6.5' Cable Length
BISS (Madison Company)
  • Low cost
  • Easy installation
  • Versatile in application
  • 6.5 (2 meters) cable length
  • Float travel is approximately +/-45 degree are from its nominal position
American DJ Group of Companies American Dj Scable 60 24 Inch Lighting Safety Cable
Musical Instruments (American DJ Group of Companies)
  • safety cable to secure hanging lights mounted with any type of clamp
  • a second line of defense against a unit falling from the truss
  • recommended to go with any lighting sale
  • 24 inches long with a clasp at one end and a closed loop on the other. Rated at 60 lbs to be used as a safety device not primary hanging aparatus
  • American DJ Scable 60 Twenty Four Inch Safety Cable Rated At 60lbs To Act As A Secondary Safety Cable To Secure Items To A Truss Or Stand.
  • Safety cable to secure hanging lights mounted with any type of clamp.
  • A second line of defense against a unit falling from the truss.
  • Recommended to go with any lighting sale.
Shenzhen Honest Anan Trading Company Ltd 300 Pieces Self-Locking Nylon Cable Ties 3*200mm Brown Color
Speakers (Shenzhen Honest Anan Trading Company Ltd)
  • Packing list:300pcs in a set (3 package as show)
  • Size about 3*200mm ( practical width 2.8mm)
  • Material: the use of UL approved nylon 66 material, fire rating 94V-2, acid, corrosion resistance, good insulation, not easy to aging, strong bearing capacity
  • Operating temperature : -40 to 85 centigrade
Childrens Unisex Indoor/Outdoor LightWeight Denim Blue Kids Ivy Cap (9-12 Months)
  • Ages 9-12 Months | 47 CM Circumference
  • Perfect as a stylish photo prop, as a gift, or to wear at weddings, special events and especially to protect your kid from the sun and the cold
  • Elastic Back allows for a perfect custom fit for your child | Very Cute Comfortable and Stylish
  • Moisture wicking strip located on the interior catches and absorbs excess perspiration
  • Unisex
Coleman Cable Woods 50015 Outdoor 7-Day Heavy Duty Digital Outlet Programmable Timer
Home Improvement (Coleman Cable)
  • Up to 20 on and off settings per day, repeats weekly. Option to program each day different or weekdays different than weekends.
  • Manual override, Settings repeat daily. Summer and winter changeover.
  • Controls pool pumps, outdoor landscape, security and holiday lighting, and other heavy-duty appliances for safety and convenience.
  • 2-grounded outlets, weatherproof housing, 12 in. power cord
  • Improve energy efficiency of your home
  • Ratings: 125-Volt, 60 Hz./15-Amp, 1875-Watt resistive and tungsten/8 Amp ballast/up to 3/4 HP, 15FLA, 90LRA
Related Posts